Do you know that 1 billion people across the globe have disabilities?

Shocking, right?

And the worst part is this huge number of people are underserved when accessing the web and digital products.

According to WebAIM’s 2024 report, 95.9% of home pages (out of 1 million) had at least one WCAG 2 failure, such as low contrast text, empty links and buttons, missing alt text in images, etc.

This is why it’s important to improve your content’s accessibility to everyone, including people with disabilities like hard of hearing and deaf population.

Using a digital accessibility tool, you can add accurate captions to technical content with complex words and terminologies to enhance its accessibility.

Without precise captioning, non-technical audiences face challenges like comprehending the exact meaning of complex terms and misinterpreting words, impacting content reach and engagement.

So, what’s the solution?

Use a reliable, highly accurate captioning tool such as EL.AI with capabilities to handle complex technical jargon to improve your content’s accessibility and engagement rates.

Let’s understand the deeper aspects of captioning technical jargon and how EL.AI solves this to improve accessibility.

Challenges in Captioning Technical Jargon

Captioning technical jargon and terms comes with certain challenges, including:

High Complexity

Certain technical terms have precise meanings, requiring to-the-point captioning. So, providing an alternate, simpler word for these terms can be a big challenge. This affects the viewing experience of non-technical viewers.

Changing Vocabularies Across Fields

Different industries and disciplines have their own specialized vocabularies and terminologies. A captioning application might not be trained to simplify these terms. So, choosing a web accessibility tool built for your industry is crucial.

Misinterpretation Risks

Incorrect captions can lead to misunderstandings and misinformation. So, accuracy is one of the main components of a captioning tool since low accuracy can lead to misinterpretations. Always go for a highly accurate captioning tool.

Key Features Needed in Digital Accessibility Tools for Technical Jargon

To handle technical jargon, here are some of the features you should look for in a digital accessibility tool:

High Accuracy

The tool must offer a high accuracy of over 99% to transcribe complex terms. It helps provide precise captioning, representing the exact meaning of the technical jargon or terms while avoiding misinterpretations that impact the viewer experience.

Custom Dictionaries

The digital accessibility tool must offer custom dictionaries where you can add and update terms specific to your industry. It will serve your target audience better with exact captions, reducing complexity. You can also look for similar features like ASR dictionaries, technological glossaries, etc.

User Customization

Find out if the tool allows you to manually correct captions if something looks odd or not specific to the context. It should also allow users to enter custom terms used in your domain for better comprehension and clarity.

AI/ML

The digital accessibility tool you use must leverage the power of artificial intelligence and machine learning to offer advanced features for captioning and handling jargon. It must use advanced algorithms or engines that keep learning from previous experiences, like feedback and corrections, to provide better results.

Top Tools for Handling Technical Jargon in Captions

1. EL.AI

Experience advanced, AI-driven captioning and transcription services by EL.AI tailored for higher education. It empowers educators, colleges, and universities, addressing their captioning needs and enhancing digital accessibility for all students. EL.AI effectively handles complex technical jargon and provides accurate captions to help users comprehend content easily.

Key Features

  • A high accuracy of 99.8% in real-world environments
  • Customizable dictionaries
  • Captions sound effects correctly
  • Data security with AES-256 encryption
  • Compliant with SOC 2 and ADA
  • Seamless integration with various platforms like Anthology, Blackboard, Moodle,

Use Case: EL.AI handles diverse technical vocabularies with its powerful AI that learns and improves continuously utilizing user feedback. The platform is especially beneficial for higher education. Top universities and colleges like Harvard and UCF use EL.AI.

Pricing: The pricing starts at $0.70/minute, 3x more cost-efficient than alternatives. A 5-hour free trial is also available.

2. Rev.com

Let your content reach more people and improve accessibility with Rev’s captions, subtitles, and transcripts. It provides both human-generated and AI captions and handles complex technical jargon and phrases efficiently.

Key Features

  • High accuracy of up to 99%
  • Custom glossary support
  • Mobile app to record ideas on the go
  • Built-in editor to organize files, share sounds, highlight quotes, etc.
  • 1-click support for 38 languages
  • Dashboard to visualize budget, turnaround times, usage, etc.
  • Compliant with ADA, HIPAA, etc.

Use Cases: Rev is suitable for industries like entertainment, research, etc., requiring precise technical terms and high-quality captions.

Pricing: Human captions start at $1.50/minute while AI captions start at $0.25/minute.

3. Amara

Amara allows you to easily add subtitles and captions to videos and simplify technical phrases so everyone can easily follow your content. It provides a straightforward, collaborative platform with a cloud-based editor to create and edit captions easily.

Key Features

  • Accurately captures the content’s meaning and tone
  • Supports custom glossaries to generate transcripts based on your specifications
  • Customizable workflows to review and approve subtitles
  • Community-driven platform with multilingual support (50+)
  • Subtitle import and export in multiple formats
  • Integration with major video platforms like YouTube and Vimeo

Use Cases: Amara is suitable for educational content and user-generated captions that require accurate terminology.

Pricing: Amara offers a FREE plan. Its paid plans start at $24/month.

4. 3Play Media

Loved by 10,000+ brands across the globe, 3Play Media is one the best media accessibility tools to handle complex jargon. It combines the power of humans and artificial intelligence to generate accurate, engaging, and searchable transcripts and captions from your videos.

Key Features

  • High accuracy of up to 99%
  • Advanced technical term handling
  • Technical glossaries
  • 20+ language support
  • Robust customer support

Use Case: 3Play Media is an effective solution for industries like healthcare, legal services, sports, publishing, etc., where precision is critical. It also offers live captions, audio descriptions, AI dubbing, podcast transcriptions, etc.

Pricing: Contact their sales for a quote. They offer two pricing tiers: Express for individuals and Enterprise for large businesses.

5. Amberscript

Create high-quality subtitles, captions, transcriptions, transactions, and dubbing with Amberscript and delight all your global viewers. It offers both machine-made and human-made captions with faster, super-quality outputs. Amberscript will convey the right meaning with accurate transcriptions, whether it’s complex terminology or technical jargon.

Key Features

  • Option to add a custom dictionary
  • Compliant with GDPR, ISO certified, TPN badge holder
  • Up to 85% accuracy with AI captions and up to 100% accuracy with human captions
  • 70+ language support
  • Exports files in SRT, VTT, or EBU-STL formats

Use Cases: Media and broadcasting firms, educational institutions, governments, and content creators mostly use Amberscript.

Pricing: $1.60/minute for human captions. AI captions are available at $8 for 1 hour or $25 for 5 hours.

6. Ava

Get excellent live captions for your videos by Ava and empower hard-of-hearing, deaf, and non-native users to access the content. Companies like FedEx and Nike trust Ava to create an inclusive society. The platform eliminates the guesswork in videos for viewers by simplifying technical jargon and terms.

Key Features

  • ADA compliance
  • Real-time AI plus human-made captions with 99% accuracy
  • Mobile application for iOS and Android
  • Integrates with Zoom, Teams, Meet, etc., to simplify captioning in a video conference

Use Cases: Ava is best for industries like health, telehealth, learning, education, and individuals with heavy captioning needs.

Pricing: Ava offers Pro and Enterprise pricing tiers. You’ll need to contact their team to get the best quote. Also, you can avail yourself of a 15-day free trial.

7. Verbit

Verbit is a leading captioning and transcription service provider that’s trusted by 3000+ organizations worldwide. It uses automatic speech recognition technology to provide accurate results, has a dynamic, constantly updated domain dictionary, and offers extensive customizations.

Key Features

  • 4-hour turnaround time
  • Easily schedules and cancels live support
  • Compliant with ADA, GDPR, ISO 27001, WCAG 2.0, AICPA, and CVAA
  • Integrates seamlessly with platforms like Twitter, AWS, Vimeo, Dropbox, Kaltura, YouTube, GDrive, Zoom, etc.

Use Cases: Verbit is great for handling podcasts, meetings, and events. It’s suitable for industries like media production, court reporting, government agencies, and online learning.

Pricing: Fill up the form, and the Verbit team will contact you to understand your requirements and quote the best pricing.

8. SyncWords

Use industry-grade AI, professional services, and cloud-based tools by SyncWords to add captions, voice translations, and subtitles to your videos. This accurate and scalable tool helps drive content reach, accessibility, and engagement by handling complex terminologies like a pro.

Key Features

  • Translation glossaries and ASR dictionaries for better accuracy
  • Supports SRT, RTMP, and HLS protocols for live-streaming
  • Supports 50+ source languages and 100+ target languages
  • Integrates with AWS, MediaConnect, and MediaPackage

Use Cases: SyncWords is a perfect solution for social media and OTT content. It’s also suitable for sporting events, product launches, commencements, lectures, webinars, and meetings.

Pricing: You’ll need to fill out the up by giving all the details, and the SyncWords team will provide the best pricing as per your requirements.

9. AI Media

Leverage AI-powered end-to-end captioning solutions with AI Media and enhance the digital accessibility of your videos. It offers you the complete toolkit of captions, translations, search and archiving, and customizable caption displays. AI Media provides both automatic and human-made captions and handles complex jargon and terminologies quite efficiently.

Key Features

  • Secure caption delivery and 99% uptime with iCap Cloud Network by AI Media
  • Highly accurate captions
  • Global 24/7 support
  • Supports SDI, 4K, RTMP, and IP encoders

Use Cases: AI Media is best suitable for broadcasting agencies, event and production houses, corporate meetings, and sports captioning.

Pricing: Start a conversation by defining all your requirements.

10. CaptionMaker

Add, edit, and repurpose captions and subtitles in your videos effortlessly with CaptionMaker. It features an e-Captioning engine that quickly integrates with online production systems. The engine creates and encodes captions and subtitles in both high-definition and standard video qualities.

Key Features

  • Automates high-volume processing tasks like format conversion, extraction, insertion, timing or frame rate adjustment, etc.
  • Auto-transcriptions in 100+ languages
  • ADA compliance
  • Enhance subtitles and captions with true OP-47/OP-42 and CEA-708 Teletext
  • Supports formats like WebVTT, EBU-TT, SMPTE TT 2052, IMSC 1.0, and iTunes.iTT
  • Supports Vimeo, YouTube, Android, Kindle Fire, Safari in iOS7, and iTunes

Use Cases: CaptionMaker is best for television, mobile, and web content production houses, government and corporate agencies, online education, and broadcasts.

Pricing: The starting price of CaptionMaker is $2,043 (Desktop Edition). Your purchase includes $1795 for desktop edition and $248/year for silver support.

How to Choose the Right Digital Accessibility Tool

Choosing the right digital accessibility tool among plenty of options in the market can be overwhelming. Consider the below tips to make the right choice according to your unique requirements.

Identify Specific Needs

Figure out the nature of technical jargon used in your video content and how complex they are. Based on that, choose a tool that can handle technical jargon and complex terminologies.

Evaluate Features

Go for tools that offer valuable features tailored to your needs. Look for features like customizable or Automatic Speech Recognition (ASR) dictionaries, technical glossaries, etc. Ensure the tool offers high accuracy, AI automation, a bunch of useful integrations, and compliance with ADA and other regulations applicable where you operate.

Test and Iterate

Instead of quickly buying a tool, try some of the digital accessibility tools to find out if they meet your captioning needs. Have an eye for how well they handle technical jargon, the accuracy they offer, and how easy they are to use and make corrections/changes. We recommend you go for a free trial that many tools offer and choose the best one.

Handle Complex Technical Jargon Effectively with EL.AI for Accessibility

If your video content has plenty of complex technical jargon and terms, use a reliable and accurate captioning tool such as EL.AI. It will simplify complex terms for your non-technical audience or beginners and help improve your video content’s accessibility and engagement.

All the tools we’ve mentioned above have a good set of features. But choose the best digital accessibility tool or captioning solution with advanced capabilities to handle technical jargon. Look for features like technical glossary, custom dictionaries, AI automation, high accuracy, ADA compliance, and multiple integrations.

In addition, ensure the tool is budget-friendly and built specifically for your industry. If you’re in the education industry, EL.AI is a great option and comes with advanced captioning features, including:

  • Diverse technical vocabulary
  • Custom corrections
  • 99.8% accuracy
  • 24-hour turnaround time
  • ADA compliance
  • Affordable pricing - starts at $0.70

Get EL.AI free for 5 hours and see how it handles complex technical jargon!